Wednesday, November 28, 2007

Going round in circulars

I'm not the only person who is frustrated by jargon, it seems.

During plenary, shadow health minister Jonathan Morgan poked fun at an NHS document called: "The all-Wales protocol for non-emergency patient transport eligibility criteria and the introduction of regional contact centres to manage the booking of patient transport in Wales." (You can read it here).

In her response, Health Minister Edwina Hart said: "It seems to be the trouble with the health service circulars, about the nature of the titles of them. I think once you've read the title you then don't go into the detail of circulars. That perhaps might explain why the health service doesn't always deliver according to instruction on policy then. So this might be a useful example for me in that particular area."

Top marks to the minister. Or nearly top marks. I'm deducting a point because she used the phrase "across the peace/piece/piste" in the Senedd this afternoon. Still, nine out of 10 ain't bad.

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